Privacy Policy
Last updated: 18 April 2026
Trinis Rental Haven (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use trinisrentalhaven.com.
1. Information We Collect
We may collect and process the following categories of personal data:
- Your name
- Email address
- Phone number
- Booking details and reservation information
- Payment and billing information
- Any information you provide through contact forms or direct communication
- Technical information such as IP address, browser type, device type, and website usage data
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage bookings or enquiries
- To communicate with you regarding reservations, requests, or support
- To process payments and maintain transaction records
- To improve our website, services, and customer experience
- To comply with legal, tax, or regulatory obligations
- To prevent fraud, misuse, or unauthorised activity
3. Legal Basis for Processing
Where applicable under data protection law, we process your data on the basis of:
- The performance of a contract or steps taken at your request before entering into a contract
- Our legitimate interests in operating and improving our business and website
- Compliance with legal obligations
- Your consent, where consent is required
4. Sharing Your Information
We may share your personal data with trusted third parties where necessary, including:
- Payment service providers
- Booking or reservation system providers
- Website hosting, maintenance, and technical support providers
- Professional advisers, legal authorities, or regulators where required by law
We do not sell your personal data to third parties.
5. Data Retention
We keep personal data only for as long as is necessary for the purposes for which it was collected, including satisfying legal, accounting, tax, and reporting requirements.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
7. Your Rights
Depending on your location and applicable law, you may have rights including:
- The right to access your personal data
- The right to request correction of inaccurate or incomplete data
- The right to request erasure of your data
- The right to restrict or object to certain processing
- The right to data portability
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@trinisrentalhaven.com.
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance the user experience. Please also review our Cookies Policy for more information.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@trinisrentalhaven.com
Website: trinisrentalhaven.com